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11 Ways to Stand Out as a Web Design Business

In 2020, the total number of web developers and designers in the United States was around 178,900. By 2030, this number is projected to reach over 205,000. (Statista, 2021).

In a market that is becoming increasingly saturated with web design businesses, it is more important than ever to make sure your company stands out. This blog post will explore 11 ways to help you do just that. 

You see, by focusing on areas such as customer service, branding, and marketing, you can ensure that your web design business will be the one that clients remember and come back to time and time again.

#1. Define your niche and stick to it

In a world full of businesses trying to be everything to everyone, it’s important to understand what makes you unique. 

When you define your niche and stick to serving that market, you’ll be able to understand their pain points better and offer solutions that other businesses can’t provide. 

This intimate knowledge of your target market makes you stand out as a web design business.

Who would you want to help you solve a problem as a business owner? 

Someone who understands your specific situation or someone who is trying to help everyone with everything?

Expertise is always in demand because it’s rare. When you focus on becoming an expert in your field, you’ll be able to serve your target market better and stand out from the competition.

That said, here are some tips on how you can focus your web design business to serve a specific niche:

  • Know your target market: Before you can start serving a specific niche, you need to know who your target market is. Take some time to research your ideal customer and create buyer personas. This will help you better understand their needs and how to serve them.
  • Choose a niche that you’re passionate about: When you’re passionate about something, it shows. When you share your passion with your target market, they’ll be more inclined to work with you. Not only that, but they’ll also be more likely to refer you to others.
  • Find an underserved niche: There’s nothing wrong with competition, but you’ll have an easier time standing out if you choose an underserved niche. This way, you can focus on becoming the go-to expert in that field.
  • Don’t be afraid to niche down: Many businesses make the mistake of thinking they need to serve a wide range of customers to be successful. However, this isn’t always the case. In fact, it’s often better to niche down and focus on a specific group of people.
  • Offer something unique: To really stand out in your niche, you need to offer something unique that your target market can’t find anywhere else. This could be a unique service, a new approach to web design, or anything else that sets you apart from the competition.

#2. Find your unique selling proposition

Your unique selling proposition (USP) sets your business apart from the competition. 

It makes you unique and, therefore, more attractive to potential customers. If you can identify and articulate your USP, you’ll be well on your way to success.

So how do you find your USP

Start by taking a close look at your business. What do you offer that no one else does? What are your strengths? Your USP could be anything from exceptional customer service to a unique product or service offering. 

Once you’ve identified what makes you different, it’s time to start promoting it.

Make sure your USP is front and center on your website and all your marketing materials. It should be clear, concise, and easy for customers to understand.

#3. Focus on the user experience

When it comes to web design, businesses should focus on the user experience. This means creating a website that is easy to use and navigate. It should also be visually appealing and informative. 

User experience is important because it helps ensure that website visitors have a positive experience. If a website is difficult to use or navigate, visitors will likely leave and not return. 

Businesses can keep visitors returning by providing an enjoyable and easy-to-use website. In addition, a well-designed website can help to build trust with potential customers.

But why go all these lengths? By providing a great user experience, you are helping your clients stand out from their competitors. And in return, you stand out as well. 

Classic win-win situation?.

#4. Create a strong portfolio

As a web design business, one of the most important ways to stand out is to create a strong portfolio. Your portfolio is a compilation of your best work, and it serves as a showcase of your skills and abilities.

When potential clients or employers view your portfolio, they should be impressed by the quality of your work. 

To make sure that your portfolio is up to par, here are some elements that it should include:

  • A variety of projects that showcase your range as a designer
  • High-quality visuals that show off your attention to detail
  • Compelling case studies that demonstrate the results you’ve been able to achieve for clients

Above all, tailor your portfolio to fit the client’s needs. For instance, if you’re bidding on a government website design project, include relevant projects in your portfolio that show you have experience designing for government entities.

#5. Stay up to date with the latest trends

In the design world, things are always changing. New techniques and tools are constantly being developed, and what was popular yesterday might be passé today. 

To stay on top of the latest trends, follow design blogs and forums, attend industry events, and take courses and workshops to keep your skills sharp.

And when you are meeting with clients, suggest new ways to solve their challenges. 

Instead of simply replicating what they already have, show them how you can push the envelope and create something even better. They’ll be impressed by your knowledge and excited to see what you come up with next. 

While everyone else is pitching them the same old techniques, you’ll be the one who stands out by suggesting fresh, innovative ideas.

#6. Admit mistakes and fix problems to build stronger relationships

There’s no doubt about it; admitting you’re wrong can be hard. You might feel like you’re admitting defeat or that you’re not good enough. 

But in reality, admitting your mistakes is a sign of strength. It shows that you’re willing to take responsibility for your actions and are committed to fixing the problem.

And trust me, most clients will appreciate that!

Admitting your mistakes also shows that you’re human. We all make mistakes, and it’s important to remember that. By admitting yours, you’ll build stronger relationships with others who will appreciate your honesty and willingness to own up to your mistakes.

So next time you make a mistake, don’t be afraid to admit it. It might be the best thing you can do for your business – and your relationships. 

#7. Start a blog

If you want to stand out as a web design business, one of the best things you can do is start a blog.

A blog is a great way to share your ideas and thoughts with the world in a fresh, new way. But it’s important to remember that your blog shouldn’t be purely promotional text – if it is, readers will quickly get turned off and stop reading. 

Instead, concentrate on creating high-quality content that engages and interests your readers. This will make them more likely to keep coming back for more and ultimately help you attract more business. 

Most businesses hire a freelance writer to help with the content creation process. This can be a great way to ensure that your blog is well-written and informative without wasting too much time.

#8. Offer free resources

Another great way to stand out as a web design business is to offer free resources.

This could be anything from helpful articles and tutorials to free templates and graphics. Whatever you choose to offer, make sure it’s something that will be genuinely useful to your target audience.

Another good free resource could be a tool or plugin that makes web design easier or more efficient – something your potential clients would appreciate.

For example, if you develop a WordPress plugin that helps businesses create custom designs faster, you could offer it for free on your website. 

This would attract your business’s attention and show potential clients that you’re generous and knowledgeable about your industry.

#9. Speak at events

If you want to really stand out as a web design business, one of the best things you can do is get involved in speaking at events.

This great way to show off your expertise and connect with potential clients and customers. It’s also a great way to build up your reputation as a thought leader in your industry.

To find speaking opportunities, look for local events that are relevant to your business or industry. 

You can also search for national or international events that would be a good fit for your business. 

Once you’ve found a few potential events, reach out to the organizers and see if they would be interested in having you speak.

#10. Offer a Guarantee 

When you offer a guarantee, you send a strong message to potential clients that you’re confident in your abilities. This assurance can be a powerful marketing tool, helping you to stand out from the competition.

Offering a guarantee also shows that you’re willing to back up your work. This can instill confidence in potential clients and encourage them to try your business.

You can structure a guarantee for your web design business in a few different ways. 

For example, you could offer a money-back guarantee if the client is unsatisfied with the final product. Or, you could offer a free revision if they’re not happy with the initial design.

Whatever type of guarantee you choose to offer, make sure it’s something that you’re confident in fulfilling. 

Here are a few things to keep in mind when offering a guarantee:

  • Make it clear what your guarantee covers.
  • Be realistic about what you can and can’t provide.
  • Promote your guarantee prominently on your website and in your marketing materials.

Do you know what sucks? 

Losing a client because you failed to deliver on your guarantee. That is why it’s important to ensure you can follow through before making any promises.

#11. Get Involved in the Community

When you’re involved in the community, you’re showing potential clients that you’re invested in more than just your business. This can help you to stand out from the competition and build trust with potential clients.

There are many ways you can get involved in the community. 

For example, you could volunteer for a local non-profit or participate in a community event. You could also donate your time or services to a local organization.

Look at a company like Microsoft, which is deeply involved in its local community. The company offers a variety of programs and initiatives that benefit the community, and it’s something that potential clients are aware of. They are also always on the news for their corporate social responsibility. 

Getting involved in the community can help you build relationships and be a great way to market your business. When you’re involved in the community, make sure you’re promoting your business in a way that is respectful and professional.


As you’ve seen, there are a few key things you can do to stand out as a web design business. 

First, focus on quality and customer service. Make sure your designs are top-notch and that you provide great customer service. Secondly, be different. Don’t be afraid to stand out from the crowd and be unique. 

Above all, market yourself well. Get your name out there and tell people what you’re all about. If you follow these tips, you’ll be sure to stand out in the web design world. 

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